Forum Discussion

Copper Contributor

Jan 13, 2023

Solved

Error code 80180002

Hi everyone.

I need help with this error because I can't access my work account on all my laptops.

Thanks for helping me.

KapilArya
Jan 14, 2023
If you're a client only, you need to ask your IT admin to fix this.

While, if you're the IT admin, you need to change the Scope to None for both MDM and MAM via Azure portal. More information in VipulSparsh-MSFT's response here:

https://learn.microsoft.com/en-us/answers/questions/68944/not-able-to-join-a-windows-10-pc-to-azure-ad?WT.mc_id=WD-MVP-5000693

You can also refer this fix for detailed steps:

https://www.kapilarya.com/fix-looks-like-we-cant-connect-to-the-url-for-your-organizations-mdm-terms-of-use

Hope this helps!

4 Replies

KapilArya
MVP
Jan 14, 2023
If you're a client only, you need to ask your IT admin to fix this.

While, if you're the IT admin, you need to change the Scope to None for both MDM and MAM via Azure portal. More information in VipulSparsh-MSFT's response here:

https://learn.microsoft.com/en-us/answers/questions/68944/not-able-to-join-a-windows-10-pc-to-azure-ad?WT.mc_id=WD-MVP-5000693

You can also refer this fix for detailed steps:

https://www.kapilarya.com/fix-looks-like-we-cant-connect-to-the-url-for-your-organizations-mdm-terms-of-use

Hope this helps!
- Paty_Caccciatore
  Copper Contributor
  Dec 07, 2023
  KapilArya
  
  Thanks a lot.
- JonatasSueiro
  Copper Contributor
  Jan 15, 2023
  Hi Kapil,
  
  Thanks for your orientation.
  
  The issue is resolved.
  
  Thank you so much.
  - KapilArya
    MVP
    Jan 16, 2023
    Glad to help!

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