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babelmansour's avatar
babelmansour
Copper Contributor
Oct 06, 2024

Camera app not wirking

Hello,

I am in the Relaese channel, 24H2.

I have issues with my camera. Yesterday, Windows Hello and the camera app were not working but Zoom did. Today Windows Hello works but not the camera app. I get the message below. I tried ot unistall/reinstall the camera app and checked fir updates; I also tried to repair Windows with scc/scannow but it did not solve the issue. Would you have ideas?

Thanks much

 

 

 

3 Replies

  • Go to Settings > Privacy > Camera.

    Make sure Allow apps to access your camera is turned on.

    Scroll down and ensure that Allow desktop apps to access your camera is enabled.

    Verify that the specific app you're using (e.g., Camera, Windows Hello) has permission to access the camera.

  • Windows Hello uses the camera for facial recognition; if it’s working now, it might be a driver or permissions issue affecting the Camera app.

  • Thatcherw's avatar
    Thatcherw
    Iron Contributor

    Uninstall the camera device in Device Manager, then restart your computer to allow the system to automatically reinstall the driver.

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