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BarbierKevin's avatar
BarbierKevin
Copper Contributor
Mar 01, 2022
Solved

Bug windows 11 with icons and files .png

Hello there,

 

I've had a big problem for a few days now. My taskbar icons have disappeared. Also in the explorer, .png files are no longer displayed, only a default icon is displayed. I have already tried all the manipulations which are related to the restart of the explorer.exe, to empty the cache of the icons, etc. but nothing works. You can see the two picture below.

 

installed build : 22000.527 co_release

 

8 Replies

  • BarbierKevin's avatar
    BarbierKevin
    Copper Contributor

    UPDATE : reinstall windows 11 works to solve the problem.

  • MarGraz's avatar
    MarGraz
    Copper Contributor
    Hi, I have the same problem on Windows 11 Pro, build 22000.593.

    I also opened an issue in the "Feedback Hub" https://aka.ms/AAgnixt but so far I didn't get any reply. Do you have any update? Thank you
    • MarGraz's avatar
      MarGraz
      Copper Contributor
      I also commented this old feedback reporting the same problem: https://aka.ms/AAewquu
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Try open start and search for feedback and open the Feedback Hub app and report this issue.
    Try Clean Boot and see if the problem persist?
    Take a look at:
    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
    • BarbierKevin's avatar
      BarbierKevin
      Copper Contributor

      Hello Reza_Ameri,

       

      Thank you for your feedback, I just tried the manipulation and a clean boot launch and I have the same problem that persists.

       

       

      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        In this case make sure file a report in the Feedback Hub app.
        Open start and search for command prompt or cmd and right click and run it as administrator and then type the following command:

        sfc /scannow

        Press enter and let it runs.

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