Forum Discussion
BSOD when connecting Xbox controller via bluetooth
My windows 11 updated yesterday to the latest insider build and I noticed the following:
BSOD now changed to GSOD (yes yes, now its green screen of death)
And most annoying thing - Xinput driver for bluetooth communication is now busted and causing a system crash.
Updating the Xbox controller didn't help. Deleting and reinstalling the driver didn't help either.
What did help is to move to Beta version of windows build (what shows under recommended) and that fixed my issue.
32 Replies
- Alexander BjerkvikCopper Contributor
I had this same green screen of death issue, and I was also part of the Windows Insider program. This convinced me to leave it. This is not the type of thing you expect to cause a crash either, so I could easily be doing something important while this happened.
- michaeldperloCopper Contributor
Hey all -- as a temporary workaround until Microsoft (hopefully) fixes this if you don't want to muck around with drivers and what not ... I removed the controller from Bluetooth and connect it via USB-C to my PC which allows me to use the controller without it GSODing. Obviously not a permanent / ideal fix, but something to tide you over until this gets resolved properly.
- Devin2099Copper Contributor
I was able to fix it with the step posted before just couldn't find the driver text file
- Devin2099Copper Contributor
Worked for me found the driver text file in system32
- jason32038Copper Contributor
I have discovered an easy way to fix this. First uninstall the latest update that is causing this issue (KB5055627} and restart your computer. Once your computer has restarted go to device manager and uninstall all under bluetooth. Now go to windows update and check for updates and reinstall the insider build update and restart. This worked for me. Let me know if this works for you.
- krisenCopper Contributor
Thank you , this worked for me! great clear instructions. my file was oem159.inf
- JDo3Copper Contributor
Just to add for anyone else. I attempted to bail on beta and revert to the release version.
That did not work so don't make the same mistake as me :-)
- maiosxCopper Contributor
I am having the same issue on the latest build (26100.3909)
- Per0907Copper Contributor
I have the same issue.
- shouryat32Copper Contributor
I am facing the same ,Im already on beta version.Any suggestions ?
- MikeLovellBrass Contributor
1. Open terminal as administrator
2. List drivers with this command: pnputil /enum-drivers > drivers.txt
3. Type pwd and navigate to that path to find the text file. You can just copy paste the response into the file explorer.
4. Open the driver.txt file and search for 1.14.20.740 (this is problematic driver version). Take note of the driver file name. For me it was oem72.inf, for other user it was oem74.inf, for you it may be different.
5. Uninstall the driver by running the command: pnputil /delete-driver driverName.inf /uninstall /force, replacing the "driverName.inf" with what you got from the previous step
6. Restart computer and reconnect your Xbox controller. It should now work.- Ajr37Copper Contributor
Followed this but again the Green Screen (and what a horrible green) as soon as I connect an XBox Controller. Controller is an Elite v2 if that helps others.
- BintazminCopper Contributor
This worked for me. Thanks.
- RaikenCopper Contributor
Btw; as it worked for me, I also added it to the Feedback Hub:
https://aka.ms/AAvnjbu
Feel free to upvote and confirm.