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ArkansasQuapaw's avatar
ArkansasQuapaw
Iron Contributor
Aug 15, 2025

Black pop-up window appears when logging in to Windows account

Now, whenever I click on the account login on my computer, this happens: a pop-up window appears and then disappears in a flash. I have tried updating the system and checking the system integrity, but the problem still cannot be solved.

1 Reply

  • Eliaspefo's avatar
    Eliaspefo
    Iron Contributor

    As it boots, press and hold the Shift key and click Restart (or power off and on three times to trigger WinRE).

    Navigate to Troubleshoot > Advanced options > Startup Settings > Restart.

    After restart, press 4 to select Enable Safe Mode.

    Check if the black window appears in Safe Mode. If not, the issue may relate to startup programs or drivers.

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