Forum Discussion
ArkansasQuapaw
Aug 15, 2025Iron Contributor
Black pop-up window appears when logging in to Windows account
Now, whenever I click on the account login on my computer, this happens: a pop-up window appears and then disappears in a flash. I have tried updating the system and checking the system integrity, but the problem still cannot be solved.
1 Reply
- EliaspefoIron Contributor
As it boots, press and hold the Shift key and click Restart (or power off and on three times to trigger WinRE).
Navigate to Troubleshoot > Advanced options > Startup Settings > Restart.
After restart, press 4 to select Enable Safe Mode.
Check if the black window appears in Safe Mode. If not, the issue may relate to startup programs or drivers.