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TomB88's avatar
TomB88
Copper Contributor
Nov 04, 2025

Advanced Startup Cannot Navigate, No Cursor After Updates

After recent Windows updates, when I went in to Advanced Startup to run Troubleshoot, my cursor was missing and the keyboard arrow buttons didn't even work! Unable to navigate in the there at all. Is there a Fix for this? The only way to escape the page is to hold down the Power button on Tower! It's annoying. 
On the Advanced Startup blue screen (not bluescreen BOD!). 
Here's a thread on the topic I'm not the only one! 

https://www.reddit.com/r/pchelp/comments/1o6xxpf/windows_11_advanced_startup_not_working/

Thanks. 

 

windows 11
Windows Insider

2 Replies

  • TomB88's avatar
    TomB88
    Copper Contributor
    Nov 13, 2025

    I posted this nearly 10 days ago on 11/4/25, and never received a single reply from an MS Expert. The good news is that FINALLY Microsoft fixed this issue. After yesterday's Windows Updates on 11/12/25, I now have a cursor on my Advanced Startup. I guess  enough customers complained to MS about it that they finally fixed it. 

  • TomB88's avatar
    TomB88
    Copper Contributor
    Nov 05, 2025

    There's a new update to fix this issue ending in -0773, (not easy to find)

    https://www.reddit.com/answers/ff49f129-e252-4cde-9f6d-bf76e18ba468/?q=KB5070773+Windows+11+Advanced+Startup&source=SERP&upstreamCID=bb312235-e58b-44c4-948c-d0792f57a4f7&upstreamIID=7e67d1ac-e810-46ce-8113-8ee7e91d9ce9&upstreamQ=KB5070773+Windows+11+Advanced+Startup&upstreamQID=817c023d-deeb-4490-9e53-3310f23c4237

    which you can find here:

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB5070773

    First couple times install didn't work, but after I 'rolled back' the 24H2 upgrade back to Home 11, the install worked. Only problem is: it still didn't fix the problem! Still unable to navigate in Advanced Startup.