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OliverRamirez's avatar
OliverRamirez
Copper Contributor
Aug 05, 2024

Add Windows PIN is unavailable? How to fix this?

  • DylanEdwards's avatar
    DylanEdwards
    Copper Contributor
    You need to add a password for login first. After that, you can add PIN password.
    • Nobel_Baynes's avatar
      Nobel_Baynes
      Iron Contributor
      This is the correct suggestion. Set up an account password and you will be able to add other password options, such as PIN and face recognition.
  • Ambrosenb's avatar
    Ambrosenb
    Copper Contributor
    Click on Sign-in options from the left sidebar. Under Manage how you sign in to your device, check if Windows Hello PIN is listed. If it states that it's unavailable, proceed with the following troubleshooting steps.
  • TomKimg's avatar
    TomKimg
    Copper Contributor
    It may sound simple, but sometimes a quick restart can clear up minor glitches, including those pesky PIN issues. Just reboot and see if that resolves it.
  • Nguyenais's avatar
    Nguyenais
    Brass Contributor
    A helpful fix is to remove the Work or School accounts from your PC.
  • Eommy's avatar
    Eommy
    Brass Contributor

    Open Settings: Press Windows + I to open the Settings app.
    Go to Accounts: Click on the "Accounts" option.
    Access Sign-in options: In the left pane, click on "Sign-in options".
    Look for PIN: Under the "Manage how you sign in to your device" section, check if the "Windows Hello PIN" option is visible. If it is not, continue with the steps below.
    Ensure Device is Updated

    Check for Updates: Go to Settings > Update & Security > Windows Update, and click on "Check for updates". Install any pending updates.

    Group Policy Settings for Windows Pro and Enterprise

    Open Group Policy Editor: Press Windows + R, type gpedit.msc, and press Enter.
    Navigate: Go to Computer Configuration > Administrative Templates > System > Logon.
    Locate and modify: Check settings related to Windows Hello and PINs. Specifically, find "Turn on PIN sign-in" and ensure it is set to Enabled.
    Restart your system after making changes.

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