Windows Hello for Business - W365 Cloud PC

Hello All,

We are currently attempting to use Yubikey USB-A and C devices for authentication. For Laptop authentication it works, but we are trying to implement this on a Windows 365 Cloud PC while signing into Windows App. Has anyone tried this method?

This is the device we are trying to use:

https://www.yubico.com/product/yubikey-5-series/yubikey-5c-nfc/

This is what i seen when i did my research:

High‑level architecture (important context)

On Windows 365 Cloud PCs:

• ✅ WHfB is PIN‑based (this is the supported model)
• ⚠️ Biometrics (face/fingerprint) are usually not available
• ✅ WHfB is user‑scoped, not just device‑scoped
• ✅ WHfB requires a healthy PRT first
• ❌ WHfB cannot provision if AzureAdPrt = NO

If PRT/WAM aren’t healthy, WHfB setup will never appear, even if policy is correct.

Any input, insight, or feedback is grreatly appreciated!!