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frederick3's avatar
frederick3
Copper Contributor
Dec 07, 2021

Windows 365 refund?

We accidentally purchased Enterprise last week. When trying to set it up this week, I realized the mistake and didn't have the ability to set up the computer. Instead, we needed Business. When canceling it said credit would be given. Any idea when/how that could happen? I'm going to be purchasing Business anyways. Thanks!

business
enterprise

1 Reply

  • EricOrman's avatar
    EricOrman
    Icon for Microsoft rankMicrosoft
    Dec 10, 2021
    Open a billing support request in the M365 admin center (navigate to admin.microsoft.com and on the left side there is a Support node, select "new service request" and follow the prompts)