Forum Discussion
Windows 365 disconnects on lock, possible to change timeout?
Good Afternoon,
Unfortunately, the timeout for Windows Remote Desktop Client when the session is locked cannot be changed. This timeout is set by default to 15 minutes as a security measure to prevent unauthorized access to the session. The timeout is designed to disconnect the session when the user has been inactive for a certain amount of time and the session is locked.
If you need to extend the timeout to a longer period, you may consider using a different remote desktop solution that allows for longer timeouts or using a virtual desktop infrastructure (VDI) solution that provides a more flexible session timeout. Additionally, you can also configure the screensaver settings on the client machine to a longer timeout to prevent the session from locking. However, please keep in mind that these changes may also introduce security risks, so it's important to weigh the trade-offs and make decisions that align with your organization's security policies and procedures.
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- CM42Feb 16, 2023Copper ContributorThanks but changing the screen saver settings does not appear to do anything? As soon as the session locks we are disconnected from the session, which I understand is by design because of passwordless login. This disconnect can be annoying in the case of it being a secondary "screen" or session on a PC that is actively being used but the VDI is only used occasionally for specific tasks. If you are saying the RDP client is whats doing this I would love to use another client since we already have an RDP client we use for everything else but I don't know how to use a 3rd party RDP client with Windows 365. Do you?