Forum Discussion
Cloud PC Teams video and audio
Hi, When logging into a newly provisioned Windows 365 Enterprise PC I am unable to use the video and audio features in Teams. The options when connecting from the Remote Desktop App is not there...
Pavithra, we have issues where we are using the optimized version of MS Teams and we are not able to blur the background or give control. Now, how do we go about fixing this to the already published W365 desktops?
PavithraT
Microsoft
MicrosoftA couple of things to check:
Do you have the right version of Teams for background blur - 1.5.00.11865?
Did you restart the Teams app / Cloud PC after the Teams version was installed?
We realized that one of our gallery images had Teams auto-update removed. We are adding that back to our next set of images. But for you already installed Cloud PCs you can follow the manual steps or the remediation script that I posted here: https://techcommunity.microsoft.com/t5/windows-365/how-to-re-enable-teams-auto-update-in-windows-365/m-p/3494416#M703
Do you have the right version of Teams for background blur - 1.5.00.11865?
Did you restart the Teams app / Cloud PC after the Teams version was installed?
We realized that one of our gallery images had Teams auto-update removed. We are adding that back to our next set of images. But for you already installed Cloud PCs you can follow the manual steps or the remediation script that I posted here: https://techcommunity.microsoft.com/t5/windows-365/how-to-re-enable-teams-auto-update-in-windows-365/m-p/3494416#M703