Forum Discussion
Greg Eschinger
Aug 03, 2021Copper Contributor
Problems authenticating from Remote Desktop Client
Hello, Does anyone have any suggestions for problems connecting from the RDP client? I downloaded the app from https://windows365.microsoft.com/ and used the subscription URL. Then when I login...
sprintuser
Aug 22, 2021Copper Contributor
I'm having the same problem. Temporary work has been to create a local user and use that to authenticate to the computer (initially via the web client). We've had quite a few problems with azure-joined devices not working with azure ad users, so we are transitioning to using either local or domain users.
You can connect to the azuread user by opening task manager- users - then right click the azuread user and select connect to session.
Christian_Montoya
Microsoft
Aug 24, 2021sprintuser - First off, thanks for providing a workaround that seems to work for your scenario. If you have the time and bandwidth, I'd still suggest opening a Support Ticket through the Microsoft Admin Center so we can take a better look to prevent this workaround.