Forum Discussion
Dawn M Wertz
Jan 27, 2022Brass Contributor
Monitor goes blank using remote desktop
When I use the Remote Desktop Application from the Windows365 site, my screen goes blank every few minutes. A search on the Internet states it is a resolution issue. Has anyone seen this? What does the resolution on the computer need to be?
- EricOrman
Microsoft
That is unexpected, could you please open a free support ticket from http://admin.microsoft.com/, navigate to Support node and there you can open a support ticket.