Forum Discussion
techsmith320
Mar 18, 2025Brass Contributor
Wipoing a Windows 11SE Device with full hard drive
We have a number of Windows11SE devices wit small hard drives (64gb)
These generally are fine, but when they get to a stage where the hard drive is totally full, they cannot do anything
I can't even reset them via intune (because they are 11SE I can only manage via intune) because there's not enough hard drive space, so it just cancels the wipe and restarts the device
And my user, which i thought was a full device admin, can't see the C drive to wipe files off
ANy suggestions?
Because Windows11SE is OEM installed only, and theres no way of getting it, we were a bit stuck
IN the end, we've been able to create recovery drives from other WIn11SE devices of the same spec, using the in built tool, and restoring from them seems to work- its SLOW, but it works, and doesn't need an Intune wipe command to run
- techsmith320Brass Contributor
Because Windows11SE is OEM installed only, and theres no way of getting it, we were a bit stuck
IN the end, we've been able to create recovery drives from other WIn11SE devices of the same spec, using the in built tool, and restoring from them seems to work- its SLOW, but it works, and doesn't need an Intune wipe command to run - SivertSolemIron Contributor
Are you able to access the Windows recovery environment?
You might be able to do certain operations from there that'd enable you to reset the machine from intune later.
Windows Startup Settings - Microsoft Support
The Windows 11 bootable installation media should also give you access to drive formatting features.I do not know if formatting the drive will impact autopilot/intune reset.
Create installation media for Windows - Microsoft Support - AliZaminBrass Contributor
You can use bootable windows usb and install windows using usb it will fix your issue.
- ThorneMaverickIron Contributor
1. Check hard disk space: Open “Settings” > “System” > “Storage”.
Check the hard disk space usage and delete unnecessary files or applications to free up space.
2. Use Disk Cleanup tool: Open “This PC”, right-click on the system disk (usually C drive) and select “Properties”.
Click “Disk Cleanup”, select the types of files you want to clean up (such as temporary files, system files, etc.), and click “OK”.
3. Using Recovery Drive: Create a recovery drive for Windows 11 SE (you need another computer and a USB drive).
Insert the recovery drive into the Windows 11 SE device, boot from the recovery drive and perform a Wipe operation.
4. Use Command Prompt to clean up space: Open Command Prompt (with administrator privileges) and run the following command to clean up system files: cmd
Dism.exe /online /Cleanup-Image /StartComponentCleanup
Run the following command to clean up the WinSxS folder:
cmd
Dism.exe /online /Cleanup-Image /StartComponentCleanup /ResetBase
5. Reset this computer: Open Settings > System > Recovery.
Select “Reset this computer” and select “Delete everything”.
Follow the prompts to complete the reset process.
6. Contact Microsoft Support: If none of the above methods work, it is recommended to contact the Microsoft Support team with detailed error messages and screenshots for further assistance.