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Devware3's avatar
Devware3
Copper Contributor
Apr 08, 2026

Windows Support cant Help.

I am now at a complete loss. I have been online with Windows support and after hours of trying to fix my problem they have told me they cant help and I should look for help elsewhere. This kind of feels weird and strange if Microsoft cant fix a Microsoft problem.

I have Windows11 Pro (25H2) and cannot create a recovery drive. All the usual fixes have been tried and no joy. For example.

Cannot down load Recover version to use.

Have Downloaded both ISO English (USA & International)

Cannot do a install as it say it cant confirm if my pc is compatible with windows11. It is of course and windows runs (Almost Well) currently.

Have replaced install.wim also install.esd no success.

Everything else was tried by Microsoft.

 

Any comment would be very welcomed.

1 Reply

  • Jerichoo's avatar
    Jerichoo
    Copper Contributor

    Ensure that Secure Boot and TPM 2.0 are enabled in your BIOS/UEFI settings, as these are required for Windows 11.