Forum Discussion

Day_Matt_Aaah's avatar
Day_Matt_Aaah
Copper Contributor
Mar 28, 2024

Windows Input Experience continuously crashing.

My wife and I are both running computers with Windows 11 installed, however, hers has 2 programs that continuously pop up, and close, without ever opening a window.

 

This is causing the blue spinning wheel around her mouse to continuously blink on and off even while the computer is sitting idle.

 

I opened up Task Manager to see if it was something I could find, and what I found were 2 Background Processes, called Windows Problem Reporting, and Windows Input Experience, the two of them constantly blink in and out of running.

 

Neither of these are running on my PC's Task Manager at all, and I'm not sure why they would be on hers and not mine.

1 Reply

  • FendiStave's avatar
    FendiStave
    Copper Contributor
    If the Windows Input Experience is continuously crashing, try the following solutions:

    Run the Windows Troubleshooter:
    Press Windows + I to open Settings and then click on Update & Security.
    Select Troubleshoot from the left-hand menu.
    Scroll down to find Keyboard, click on it, and then click on Run the troubleshooter.
    Follow the on-screen instructions to fix any issues.
    Update drivers:
    Right-click on the Start menu and select Device Manager.
    Find the keyboard and mouse in the list of devices and expand them.
    Right-click on your keyboard and mouse driver, and then select Update Driver.
    Choose "Search automatically for updated driver software."
    Check for Windows updates:
    Press Windows + I to open Settings, click Update & Security.
    Click Check for updates.
    Install any pending updates, including optional ones.
    Perform a clean boot:
    Press Windows + R and type "msconfig" and press enter.
    Switch to the Services tab and select "Hide all Microsoft services."
    Click on "Disable all."
    Go to the Startup tab and click on "Open Task Manager."
    Disable all the startup programs one by one by right-clicking them and selecting "Disable."
    Restart your system and check if the problem is fixed.
    Reset the Input Method Editor (IME):
    Press Windows + I to open Settings, click on Time & Language.
    Switch to the Language tab, click on the Administrative language settings.
    Select Change system locale and set the current system locale back to its original setting.
    Restart your computer and check if the problem is fixed.
    If none of these solutions work, you may need to perform a system restore, reinstall Windows, or contact Microsoft Support for further assistance.

Resources