Forum Discussion
Windows Family Safety, No Devices Connected
I want to add time limits on my kids windows pc, one has a win 11 desktop, and another one a windows 10 laptop, I've added my main account as an admin, and created 2 accounts from the desktops -> ...
I am experiencing the same issue on Windows 11 Home 25H2.
The child’s PC is correctly visible under http://account.microsoft.com/devices, but Family Safety still shows no connected device.
I have already completed extensive troubleshooting with Microsoft Support, including recreating the Windows profile, recreating the Family group relationship and parental consent, checking FamilySafetyRefreshTask, WpcMonSvc, wlidsvc, AppIDSvc, and Event Viewer. I also found Event ID 454 with error 0x86000002 for AppLocker/FamilySafety/FamilySafetyGroup.
I have created a detailed technical post here: Family Safety: child PC registered but not connected (Event ID 454, 0x86000002) | Microsoft Community Hub
Microsoft Support case reference: 7109577064