Forum Discussion
windows 11 thunderbolt 4 bug
I know this thread is quite old and we are now in 2024 but I have a Dell Inspiron 14 5430 with Thunderbolt 4 however Windows 11 is only picking up the TypeC Port as USB4.
In the Thunderbolt Control Center v1.0.37.0 it is showing the Controller Driver Version N/A
The app was installed from Factory.
I do not believe all the hundreds of users using Windows 11 with this problem have a hardware issue with their laptop, it seems more like Windows is not detecting correctly the Port and treating it as a standard USB4 Port.
I have installed the Intel Thunderbold 4 Controller drivers for my device and it does absolutely nothing.
In Universal Serial Bus Controllers in Device Manager I have the following:
"USB4(TM) Host Router (Microsoft)"
This device carries a Hardware ID of "A73E" (In device properties, details, hardware ID in the drop down menu) which identifies on a quick internet search as an "Intel Thunderbolt Controller"
The problem is I cannot install the Intel Thunderbolt Controller driver manually, Windows simply won't let me.
I think Microsoft need to acknowledge and fix the problem so that the correct drivers can be installed for the correct device. Without the Intel Thunderbolt Controller drivers being installed the Thunderbolt Control Center does not pick up any Thinderbolt connected devices because it does not see a controller.
If anyone with the issue is still around you may also probably see "USB4(TM) Host Router (Microsoft)" in USB Controllers in Device Manager. Check the Hardware ID in the properties and do a quick search and this is likely your Thunderbolt Controller incorrectly identified by Windows.
I Agree!! <I think Microsoft need to acknowledge and fix the problem so that the correct drivers can be installed for the correct device. Without the Intel Thunderbolt Controller drivers being installed the Thunderbolt Control Center does not pick up any Thinderbolt connected devices because it does not see a controller.>
We have tried "everything"!! Nothing works!
BR
GIA
Hello Vinniemac,
I’m experiencing the same issue with the “USB4(TM) Host Router (Microsoft)” on my new ASUS ROG G16 GU603VI (2023). I recently got the laptop and bought a Lenovo ThinkPad Thunderbolt 3 Gen 2 docking station afterward. Initially, everything worked fine, even without installing any drivers for the docking station. However, some time later (now), it suddenly stopped working out of nowhere.
I’ve tried installing drivers, updating firmware (unsuccessfully), and even reinstalled Windows 11. For a moment, I thought it might be an issue with the dock itself, so I tested the laptop with a Dell docking station, but the same problem occurred.
Did you manage to find a fix? Or is it (as others in this thread suggest) a Windows 11 issue, meaning I’d need to downgrade? If so, I’m still wondering why it worked perfectly at first…
Also, does anyone know if I can install all the ASUS applications on my laptop if I switch to Windows 10?
Thanks in advance for any responses!
- Having exactly same issue with 12th cpu and lenovo thunderbolt dock 4. What's going on here..
So, the reply I got from Intel is that there are no Thunderbolt 4 Drivers for Windows 11 and none planned. The Microsoft USB4 Drivers are sufficient for Thunderbolt 4 operation.
The Thunderbolt Control Centre is only for Windows 10 and has no functionality on Windows 11 and there is no app support for Windows 11 planned.
That seems to be quite definitive from Intel. Quite why they cannot develop a Control Centre for Windows 11 I do not know but this will also require driver support so that connected Thunderbolt devices can be seen.
I am actually sick and tired of Intel's poor application support. Even applications for qualifying hardware does not work, like Intel Connectivity Performance Suite and the latest Application Optimization App.
I guess we are stuck with Microsoft USB4 Drivers and no Thunderbolt Control Centre.
- I have the same issue. I also tried to install Windows 10 and clean installed Windows 11 recently. It did not help the thunderbolt port does not work. I also tried to update driver/firmware for the thunderbolt controller but the system did not let me do so. Any idea how this can be fixed?
Truboprovod It is evident by now that everyone is beating a dead horse. I have had a least 4 thunderbolt updates since I first posted here, and nothing has changed. It was never meant to operate as advertised.
