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Mikeyjames's avatar
Mikeyjames
Copper Contributor
Aug 18, 2025

Windows 11 Sign-In Screen Not Showing Status or Picture Information

Hey All

I am using Windows 11 Pro fully updated on three laptops - Gaming, Office, and smaller, lighter one I take on holiday. All three have the same settings. 

I use Windows Spotlght for my lock screen and choose "weather and more". It works fine when I choose to lock the PC. I get the Spotlight picture which changes each few days, a prompt to see the information about the picture, weather, and status info on some other apps. I see. 

I also choose the option "Show lock screen background on the sing-in screen"

On all three laptops I get to see the Spotlight picture when I choose to reboot, cold boot, or log off.

The issue is that on two of the three I don't see the prompt to find out about the picture nor do I see weather or app status information. On one of them it works fine.

On the two that don't work I see what is below on the sign-on sreen, on the one that works it looks the same as the first picture.

The weirdest part is that if I reboot as part of a Windows Update, the two laptops that don't normally work show the sign-in screen like the good one (first pic). It only works for the one reboot post-update and then reverts to not working..

So to sum up.

The one that works 

  • Cold boot = pic 1
  • Restart = pic 1
  • log off = pic 1
  • lock = pic 1
  • restart as part of Windows Update = pic 1 

The two that have issues 

  • Cold boot = pic 2
  • Restart = pic 2
  • log off = pic 2
  • lock = pic 1
  • restart as part of Windows Update = pic 1 

For someone with a brain bigger than mine, can they see any reason why this might happen. Is there a clue in the behaviour that rebooting during a Windows Update would trigger the sign-in screen to show pic 1 on the two laptops that normally show opic 2?

I have already tried the following.

Re-installing Spotlight

scannow /sfc

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

An in place Windows 11 repair - I did get excisted as the first book after the repair behaves the same as the reboot during an update, which I guess ir is.

Any help would be much appreciated.

Cheers

MIck

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