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yurivict
Copper Contributor
Apr 26, 2024

Windows 11 Enterprise fails to adjust the sound volume when the Bluetooth audio player is used

When I use the Bluetooth headset and when I click on the audio icon in the tray and try to change the volume - the volume doesn't change. The sound only gets muted when the volume dial is moved to the very left position, otherwise the volume remains constant.


The only way I can change volume is with YouTube volume dial. If some app wouldn't allow changing volume - Bluetooth audio would be unusable.


This is a company-issued Dell laptop, which periodically says that it applies updates and reboots.
I assume that the system is up-to-date.


Is this a known problem?
How to fix this problem?

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