Windows 11 computer screen black but can only see and move mouse

This method targets the common cause of windows 11 black screen with cursor — a faulty or corrupted display driver.

How to fix a black screen on windows 11 black screen with cursor

1. Enter Safe Mode or open Task Manager to access the system interface.

2. Right-click the Start button, then select Device Manager.

3. Expand the Display adapters section.

4. Right-click your graphics card, then select Properties.

5. Go to the Driver tab.

6. If available, select Roll back driver

7. Alternatively, select “Uninstall device,” then restart your computer—Windows will automatically reinstall the driver.

This method can repair the display driver, effectively resolving the issue where the cursor appears but the screen remains black in Windows 11, and restore normal display.

Cons

• Roll Back Driver may not be available if no previous driver version exists.
• Uninstalling the driver requires a restart, which may temporarily prolong the issue.

Notes

• Ensure you are in Safe Mode for safer driver operations.
• Do not disable or uninstall unknown display devices.
• After restart, Windows will automatically install the basic display driver.