Forum Discussion
Windows 11 administrator problem
I have a zenbook which has a local account registered with Entra in the tenant, I need to setup a local administrator account.
the device has been deleted in the tenant, i have tried to activate the administrator account and although it says it is, it doesn't appear to work.
I have also tried to reload windows 11 but the drive is protected with bitlocker which i can't disable without an administrator account.
Any suggestions will be appreciated
4 Replies
Restart your device and repeatedly press F11 or Shift + Restart to access recovery.
Alternatively, force shutdown 3 times during boot to trigger Automatic Repair, then navigate to Advanced options.
Restart your device and repeatedly press F11 or Shift + Restart to access recovery.
Alternatively, force shutdown 3 times during boot to trigger Automatic Repair, then navigate to Advanced options.
You'll need to boot from a Windows installation USB drive, decrypt the hard drive at the command prompt, and then enable the built-in administrator account.
Hello,
It seems you somehow lost admin rights. See if this fix helps you:
https://www.kapilarya.com/solved-lost-administrator-rights-in-windows-11
Let us know if this helps!
Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
