Forum Discussion
Window 11 randomly shutting off in a specific place
1. 3 Quick Fixes to Try Right Now
Disable sleep mode
Press Win + R and type powercfg.cpl.
Select “High Performance” → Click “Change Program Settings” → Change Sleep to “Never”
2. Check Overheating Problems
Touch the bottom of the computer/heat vents immediately after shutting down the computer.
If it gets hot:
Clean the fan dust
Use a notebook cooling stand
3. Remove external devices
Unplug all USB devices (especially removable drives/U disk)
Remove SD card (if any)
4. One-click automated repair
Run the troubleshooting package
5. Download the official Microsoft tool:
Windows Shutdown Troubleshooter
Double-click to run → Automatically detect the cause of shutdown
6. Focus area checking
If the problem always occurs in the same physical location:
Check the power outlet
Test by replacing the outlet
Avoid plug-in boards (plug directly into wall power)
Wi-Fi/Bluetooth interference
Turn off the wireless function when passing by the location:
Press Win + A → turn off Wi-Fi/Bluetooth
7. If the above does not work:
Reset power management
Turn off the computer → Unplug the power → Press and hold the power button for 30 seconds → Re-plug and turn on the computer.
Quick Reinstallation
8. After backing up files:
Press Win + I → System → Recovery → “Reset this computer” → Keep my files.