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Win11 stop code
I have win 11 installed for about 12mths now. Upgraded from win10. Ticked all the boxes or so I thought. My motherboard is a Gigabyte GA AB 350M Gaming3. GPU is Directx12 compliant GTX1650. Ram 16g 3200. At the time of installation of win 11 cpu was Ryzen 5 1700. It is now a R5 2500 about 6mths ago. All was fine till 4 days ago the BSD and error message says <Clock Watchdog Timeout.> and again today. Recommended check 'www.windows.com/stopcode. Checked through the possible causes and one came up. TPM not present or turned on in Bios. Checked bios, found it and even though it said it detected the TPM yet it wasn't turned on. So I tried to turn it on. No dice. Then checked the board and lo and behold TPM header located but no TPM. I have since spent a couple of days looking for a TPM. Gigabyte recommends a TPM 2 and the header config is 20-1 pin. I have perused the comments and found the one I thought may it is actually a hit and miss. What is the recommended TPM for this board please.
1 Reply
- DallasSteelIron Contributor
1. Record the stop code: Record the stop code (e.g. CRITICAL_PROCESS_DIED, IRQL_NOT_LESS_OR_EQUAL, etc.) on the blue screen.
After restarting the computer, use Event Viewer to view the detailed error messages.
2. Check for hardware problems: Check whether the hardware such as memory sticks, hard disk, video card, etc. are installed correctly.
Use the hardware diagnostic tool (Windows Memory Diagnostic Tool) to check for hardware problems.
3. Update driver: Open “Device Manager”.
Right-click on the device and select “Update Driver”.
Select “Automatically search for updated driver software”.
4. Check system files: Open the command prompt (administrator privilege).
Run the following command:
cmd
sfc /scannow
Wait for the scan and repair to complete.
5. Use System Restore: Open Control Panel > Recovery > Open System Restore.
Select a restore point and follow the prompts to complete the system restore.