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farleyduhaa7's avatar
farleyduhaa7
Iron Contributor
Aug 14, 2025

Win 11 setting up for work or school

So we have a strange thing happening in our organisation.
Sometimes when people login with there AD credentials they get the screen Setting up for work or school.
In rare cases this only takes a few seconds but in many cases they just gets stuck in account setup and they can't login.

We have this with random users.
Sometimes a restart fix this issue but not always.

1 Reply

  • EmilyCow's avatar
    EmilyCow
    Iron Contributor

    The issue you're describing—users getting stuck on "Setting up for work or school" after logging in with Active Directory credentials—is a known problem that can be caused by various factors. It often relates to device registration, provisioning, or synchronization issues with Azure AD or Intune, especially if your organization uses these services for device management.