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menkak08's avatar
menkak08
Copper Contributor
Apr 17, 2025
Solved

Why it keep saying failed to connect when I'm already connected to the Internet on Windows 11?

Under the settings it shows that the Wi-Fi is connected. but when I load up Google or YouTube or something in the browser (be it Chrome Edge) it says "no Internet."  Tried flushing DNS server and reinstalled in the driver disabling it. Also, tried to switch into the main Wi-Fi instead of the extension, but no result. Internet is working fine on my iPhone. Did reset the router too. What else I can try?

  • Try uninstalling the latest quality update and see if it helps. This is how you can do it

    - Hold the Left Shift key, click the Power icon at the bottom right > Restart to see Windows Recovery Environment
    - Select Troubleshoot > Advanced Options > Uninstall Updates
    - Uninstall latest quality update

    If it doesn't help, then try restoring your computer to earlier date using the System Restore.

2 Replies

  • nicks04's avatar
    nicks04
    Brass Contributor

    Try uninstalling the latest quality update and see if it helps. This is how you can do it

    - Hold the Left Shift key, click the Power icon at the bottom right > Restart to see Windows Recovery Environment
    - Select Troubleshoot > Advanced Options > Uninstall Updates
    - Uninstall latest quality update

    If it doesn't help, then try restoring your computer to earlier date using the System Restore.

    • menkak08's avatar
      menkak08
      Copper Contributor

      Thank you so much. Uninstalling the quality update fixed the issue for me. 

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