Forum Discussion
What should I do?
I have an All in One HP PC which runs Windows 11.
I restored the PC back to factory settings a month ago.
I’ve been having an issue with Windows start up sound not playing properly - it works fine and then stops the next time. I’ve run DISM and everything comes back fine. I’m not too concerned about that, I’ve just switched off the start up sound.
The most pressing issue is that recently on Zoom whenever I get a notification on Windows 11 for an e-mail, for example, the audio on Zoom completely cuts out. I change the speaker input and it works fine again, even if another notification is received.
I’ve done an audio diagnostic on Windows and it says everything is fine.
What should I do now? Should I assume this is a Zoom problem or should I reset the PC again?
In the interim I have set notifications to do not disturb when Zoom is in full screen mode. Would you guys just continue with this moving forwards?
1. Reboot the device: solves 80% of temporary problems
Check for Windows updates:
Go to Settings > Windows Update
Install all pending updates
Check again after reboot
2. Run system diagnostics:
powershell
msdt /id WindowsUpdateDiagnostic
3. Symptom-based solutions
System runs slowly
Open Task Manager (Ctrl+Shift+Esc) Check for high resource-hungry processes Open Task Manager (Ctrl+Shift+Esc)
Check for high resource-hogging processes
Disable unnecessary programs in Startup Applications
4. Blue screen/crash issues
Record the error code (e.g., 0x0000001A)
Visit Microsoft's support site to find out the meaning of the code
5. Check for device driver updates
Network connection issues
6. Try network reset:
Settings > Network and Internet > Network Reset Update network card drivers > Network Reset
Update network card driver
7. Advanced Solutions
System Restore:
Search and open "Create Restore Point"
Select "System Restore"
Select the restore point before the problem
8. Reset System:
Settings > System > Recovery
Select "Reset this computer"
Option to keep or delete personal files
