Forum Discussion
Webcam works in settings app only
This is an interesting one for sure. I am on a Dell Precision 7780 running Windows 11 Pro and recently purchased a Logitech Brio 500. When I plugged it in the computer recognized it and when I opened settings the preview was there. However, when I opened teams, Skype, discord, etc. the camera would refuse to turn on. It would blink the LED 2-6 times then give a “camera in use by another application” error (or something along the lines) even after going into task manager and closing any program that could possibly use a camera. I have been through the basic troubleshooting steps (restart, ports, drivers) to no avail. I have confirmed a different webcam works as it should on this PC. I have also confirmed this webcam works on another PC running Windows 11 Home. From everything I can tell, it is an issue on this PC with Windows. This has really been stumping me, I would greatly appreciate any help.
4 Replies
- hansonquahCopper Contributor
(1) Check online, on the sequence to use following lines.
(2.1) Search bar, type: CMD
(2.2) select: Run as administrator
(2.3) copy & paste following line, one by one (1 step by 1 step)
sfc /scannowDISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore
Dism /Online /Cleanup-Image /StartComponentCleanup
Dism.exe /online /Cleanup-Image /StartComponentCleanup /ResetBase
- hansonquahCopper Contributor
Could it be compatibility issue, with both hardware and software. It could happened to product of same model, but different unit/piece, eg. hardware of same model but different individual piece may have compatibility issue with motherboard.
- CamontresiIron Contributor
Make sure the specific apps (Teams, Skype, Discord) are toggled On under "Choose which Microsoft Store apps can access your camera."
- FendiomIron Contributor
Turn off camera access for all apps, restart your PC, then re-enable permissions.