Forum Discussion
USB drive not showing up in file explorer
Hi
The laptop makes usual ding noise when the USB drive is added but there is no option to open the files from File Explorer.
I've done some research and tried various things - restart, uninstalling drivers etc and have found myself on the Event Viewer page for the USB drive.
The following is displayed:
Device settings for USBSTOR\Disk&Ven_SanDisk&Prod_Cruzer_Blade&Rev_1.00\04016924101322110935&0 were not migrated from previous OS installation due to partial or ambiguous device match.
I'm thinking this is the problem?? But how do I fix it?
Many thanks in advance for any help
5 Replies
You're right to suspect the message in Event Viewer about device settings not migrating properly. That indicates Windows had trouble recognizing or properly configuring the USB storage device, which could be why it's not showing up properly in File Explorer.
Hello,
You may need to remove traces of the USB device in registry and then re-connect to get it installed correctly and show up in File Explorer.
Additionally, see if other suggestions in this fix helps you:https://www.kapilarya.com/fix-usb-drive-not-showing-up-in-windows-11-file-explorer
Let us know if this helps!
Note: Included link in this reply refers to blog by a trusted Microsoft MVP.
Safely eject the drive if it appears in Device Manager, then unplug it. Wait a few seconds, then reconnect it to a different USB port, preferably directly to the laptop rather than through a hub.
