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wazza's avatar
wazza
Copper Contributor
Oct 09, 2025

Upadted 28 Oct. 2025 : Phone link disconnects W11 Pixel 6a version 16

Phone link doesn't  "go to sleep" but it disconnects when PC is logged off with Pixel 6a & Windows 11 24h2 Oct. 2025

 

Android system version 16 update 5 September 2025

 

PC settings > network & internet > advanced  network settings >Network reset

 

PC Start > all >right click on phone link > more > app settings > reset

 

Android  Check you have all the right  Permissions set for Phone link including Location. This is important

 

App permissions to set : https://support.google.com/android/answer/9431959?hl=en#zippy=%2Ctypes-of-permissions

 

On phone set only 1 headphone or buds in connected devices

 

PC Control Panel > power options > change plan settings > change advanced power settings > hard disk > turn off hard disk > plugged in > never

 

PC go to Device manager > network adaptors > Intel Wi-Fi  6AX201160MHz right click > properties > power management > uncheck  power saving  items

 

New Belong Modem 5th gen. model DWA4135BLN replacement

 

If you still have issues > Open phone link > settings > devices > select Pixel 6a > remove > add device > follow the prompts

 

On Pixel > Battery > battery usage > link to windows > Allow background usage on > (select text) > unrestricted

 

On PC  turn off screen saver > Start > search> screen saver > none > uncheck on resume display logon screen > apply > OK

 

Repair phone link on PC - start > all > right click on phone link > app settings > REPAIR

 

On PC found Wi-Fi was not connected properly. Goto Start > settings > Network & Internet > Properties < select private network > restart PC go to Properties again and select Public Network. Wi-Fi should now be connected properly

 

Reset PC - fixed the issue

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1 Reply

  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager
    Nov 08, 2025

    Hi wazza​ 

    Welcome to the Microsoft Tech Community Lounge, this board is for posting about issues with the Microsoft Tech Community itself. I am sorry to hear your having issues with Phone Link on Windows 11, however our team can not assist you with this query.

    Please make sure of the Feedback Hub inside Windows 11 or visit the official Microsoft Support channels @ https://support.microsoft.com.

    I will move your post to the Windows 11 community, however as we are not an official support channel please to make use of the options above.

     

    Allen

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