Forum Discussion

JohnnyGui's avatar
JohnnyGui
Brass Contributor
Jun 12, 2022

Unidentified Bluetooth Peripheral Devices

I have two unidentified Bluetooth Peripheral Devices for which I don't know what drivers to install. They pop up in Device Manager every time I enable Bluetooth. Their hardware id's are:

 

- BTHENUM\{f8d1fbe4-7966-4334-8024-ff96c9330e15}_LOCALMFG&0002
- BTHENUM\{81c2e72a-0591-443e-a1ff-05f988593351}_LOCALMFG&0002

 

They have something to do with my JBL 500BT Live headphones because they disappear and reappear when removing and repairing the headphones from Device Manager. The headphones are working fine.

 

Anyone else with BT headphones have these unidentified BT peripherals when enabling Bluetooth?

1 Reply

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Try run Windows Update and download and install all updates while connecting them.
    Try open start and search for feedback and open the Feedback Hub app and report this issue.
    You may remove all Bluetooth devices and disable their Bluetooth and then enable and connect them to identify which one is it.

Resources