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FlynnArcher's avatar
FlynnArcher
Iron Contributor
May 21, 2025

Unable to access OneDrive backup

Hi all. This is my first post and I'm hoping that with all those "techies" out there someone has a workaround for my problem.
I have had problems with Win11 and decided to go back to Win10 (Version22H2) so I backed up my files and apps onto One Drive. When I reinstalled Win10 I inadvertently used my alternative email address and password. Now I can't access my saved data and I assume it's because my data is stored under the different address. Is there a way to access One Drive using my old address?. I know this is a weird one but I'm hoping someone might have a suggestion that could help.

1 Reply

  • farleyduhaa7's avatar
    farleyduhaa7
    Iron Contributor

    Your situation makes sense: you backed up your files to OneDrive using your original email account, but after reinstalling Windows and signing in with a different email, you're unable to access that data. This is because OneDrive files are tied to the account they were uploaded from.