Forum Discussion
GabrielStone
Jun 03, 2025Iron Contributor
Trying to repair my wife's Windows 11 installation
My wife was using her PC, went into a boot loop never reaching Windows screen. I threw linux on a USB, ran just fine so I figure its a software issue not a hardware one. I downloaded the Win 11 installation and recovery tool, can't run any recovery or repair from the GUI (goes to blank blue screen), so I tried the command prompt (PE edition).
SFC /scan now, gets to 100 percent then states:
"windows resource protection could not complete the requested operation"
So I tried:
"DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess"
Error 50 - was trying to use the online version form a Windows PE USB, so I tried a few (like 50 lol) different dims commands for offline versions like:
"DISM.exe /Image:c:\ /Cleanup-Image /RestoreHealth /LimitAccess /Source:C:\Windows\WinSxS"
"DISM.exe /Image:c:\ /Cleanup-Image /RestoreHealth /LimitAccess /Source:WIM:X:\Windows\WinSxS"
"dism.exe /image:C: /cleanup-image /revertpendingactions"
And many other ones - always getting error 2 - cannot access the image. So i looked manually and there is no .wim, .iso, or even esd file on the win 11 USB.
So now I'm trying 3rd party tools - Hiren's boot USB, that one at least running sfc/scan now stops at 37% and says
"Windows resource protection has found corrupt files but was unable to fix some of them."
Any ideas? Should I look to registry next? I am pretty lost.
3 Replies
Sort By
- Timothy1525Iron Contributor
Make a clean install if this troubleshoot still did not work.
- EldridgeIron Contributor
No recommended as it takes a lot of time and will delete the user data.
- MccleanIron Contributor
To repair Windows properly, you usually need a proper recovery image. You can create a fresh Windows 11 bootable USB using the Media Creation Tool from Microsoft. This USB will contain the necessary files to repair or reinstall Windows.