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Xollom's avatar
Xollom
Iron Contributor
May 25, 2026

The Reset this PC option is missing from Windows 11 Troubleshoot

After my computer crashed, I entered the Advanced Startup Troubleshooting screen and noticed that the “Reset this PC” option was missing, so I couldn't perform a system reset. I'm very worried. What could be causing this, and how can I fix it?

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2 Replies

  • EstherMom's avatar
    EstherMom
    Bronze Contributor
    May 27, 2026

    Microsoft has confirmed a known issue specifically with the August 2025 updates that broke the "Reset this PC" feature for some users. If you suspect an update caused the crash, the methods using a USB drive or the "Repair Install" are the recommended workarounds until a permanent fix is issued.

  • Aravind984's avatar
    Aravind984
    Copper Contributor
    May 26, 2026

    Try to reset the pc in bios mode

     

    Hold alt+restart button system will restart andove advance option -- click on problem troubleshooting and click on command prompt then type systemreset --factoryreset 

     

    System will reset.

    Thanks