Forum Discussion
Start menu search not loading after KB5060842
Anyone seen issues with the start menu search going into an indefinite loop after KB5060842? We've had a few reports now on Dell 3520's though I assume it's not model specific.
Uninstalling KB5060842 fixes the issue but it doesn't look like I can stop specific updates in WUFB.
3 Replies
Settings→Updates→View Update History→Uninstall the update and pause it for 7 days to restore it。
We have exactly the same issue. We don't have Dell hardware, but we're experiencing exactly the same. Search just spins forever. Was hoping KB5062553 may resolve it but it doesn't.
Just to update. We have found that the source of our issue within our Environment was Safeguarding and Logging software called senso.cloud. The SSL Filtering module was hanging the search on the start menu. Disabling the SSL filtering got the startmenu working again. If you are having similar issues it's likely to be some kind of SSL filtering service (perhaps part of a firewall or antivirus solution).
