Snipping Tool

Hi Denise,

this is known issue after some updates or upgrade from Windows 10 to 11 and easy to fix. From where you install the new app? Store?

Here what you can do:

Boot/start the device new.

In case your store download still not work try reset Microsoft Store.

Open Windows Search and enter WSReset.exe. Click on the corresponding option to execute the command. A black window will open. Wait until it closes on its own and the Microsoft Store reopens. Then try downloading the app again.

Reinstall the app again. 

For the next time this may happend:

Repair or reset if Snipping tool is still in the Apps 

Go to Settings then Apps and select “Snipping Tool,” then “Advanced options,” and try the ‘Repair’ function first. 

The advanced settings you find at the app entrie at the rigth end the 3 dots

If that doesn't help, select “Reset” (note that this will delete your preferences)

Best