Forum Discussion
marcuslofstrom
Sep 03, 2024Copper Contributor
Screen goes black during messenger calls and can't wake it up
For some reason, a few minutes in to videocalls on Facebook messenger my screen goes completely black. The person I am on a call with can still see me and hear me just fine, but I can't see anything,...
marcuslofstrom
Sep 05, 2024Copper Contributor
Skyler-B Hi, thanks for the reply.
I have done all of these things and nothing has worked so far. When the screen goes black, my only option is to turn off the laptop since I can't do anything else. I had my screen sleep settings to 3 mins with battery, an hour without. But I can't imagine that would kick in even while running on battery since there is no reason for the screen to go into sleep mode during a video call?
souzy
Nov 15, 2024Copper Contributor
that happens to me also I can not fix it