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JHANxGRIMONT's avatar
JHANxGRIMONT
Copper Contributor
Sep 04, 2022

Screen blinking white after factory reset

So, uh, I decided to factory reset my computer yesterday because it wasn't working really well, and, when everything was finished and I got to see the desktop, there were only two icons on the desktop (Recycle Bin and Microsoft Edge) and nothing besides the keyboard change icon on the taskbar. On top of the missing icons, the screen seems to "refresh" every second; It gets white and then the desktop icons appear as blank files to then actually load, and the mouse pointer just has the loading icon too the whole time, except when the screen flashes white, which makes it so the mouse pointer (no loading icon, just the plain arrow) appears. Any tips?

 

P.S. there's a video of the issue: https://1drv.ms/v/s!AmIsVahW74ixs1dgozJgvu0HR_X4?e=H8tLaG 

device management

3 Replies

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  • PrajwalDesai's avatar
    PrajwalDesai
    Copper Contributor
    Sep 14, 2022
    I assume you reset the PC with the option Remove everything which will remove all of your personal files, apps, and settings. That's why after the reset, you found few icons.

    If the Windows reset was successful, I believe the screen flashes are appearing because the display drivers are not initialized or installed correctly. This is a common issue after PC resets and running a Windows Update would normally update the missing drivers. If your laptop requires a separate drivers, go to the vendor site and manually download the missing drivers. You can try these basic troubleshooting steps and if that doesn't work, we will work on next set of troubleshooting steps.

    Thanks,
    Prajwal Desai
    https://www.prajwaldesai.com
    • JHANxGRIMONT's avatar
      JHANxGRIMONT
      Copper Contributor
      Sep 14, 2022
      Thanks a lot for the reply, but, fortunately, I have already fixed the issue; Had to make a Windows installation media tool USB to then install Windows from there. Seems my system's windows installation files are corrupted (how? I don't know, but that's how it is...)
      But still, thanks for replying to the topic, didn't think anyone would reply in here...!
      • PrajwalDesai's avatar
        PrajwalDesai
        Copper Contributor
        Sep 14, 2022
        So, a clean installation worked for you. You did that because you didn't have any important data on the hard drive. Next time, if you have significant data on your system, you can use the reset option and select Keep my files which will reset the PC and preserve your files intact on hard drive. Glad you solved this issue. Use this guide in case you need details for Windows 11 PC reset: https://www.prajwaldesai.com/how-to-factory-reset-a-windows-11-pc/

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