Forum Discussion
Random Freezing on Windows 11 ( Build 22000.318.0 )
Hi Kurthh
From Event Viewer, go to Windows Logs, from the right sidebar click Create Custom View, and apply the filter (Check the highlighted boxes) as shown in the screenshot.
Find the logs that occurs at the same time when the Windows got frozen from the below categories.
- Windows Logs > System
- Windows Logs > Application
hey SalmanAhmed what does this mean
Log Name: System
Source: nvlddmkm
Date: 08/01/2022 05.01.13
Event ID: 14
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: guna
Description:
The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video8
0000(0000) 00000000 00000000
The message resource is present but the message was not found in the message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="nvlddmkm" />
<EventID Qualifiers="49322">14</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-01-07T21:01:13.1022114Z" />
<EventRecordID>33309</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="12496" />
<Channel>System</Channel>
<Computer>guna</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Video8</Data>
<Data>0000(0000) 00000000 00000000</Data>
<Binary>0000000002003000000000000E00AAC0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>