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SamLeb's avatar
SamLeb
Copper Contributor
Aug 24, 2021

Quick Assist Window Sizing Issue - Windows 11

When using Quick Assist within our organisation, occasionally the window will appear like so. I usually just have to keep trying Quick Assist before it works correctly. 

 

On Windows 11 Pro 21H2 22000.160

 

16 Replies

  • MichaelRieger's avatar
    MichaelRieger
    Copper Contributor

    Same issue here. 

    Not reproducible.

     

    Had the problem the first time when doing remote assistance to a 4k monitor. But tried it again today with a full-hd monitor and same error occured.

  • null null's avatar
    null null
    Copper Contributor

    SamLeb 

     

    I am having exact same issue. As a work around, I leave quick assist running all the time.

    • jc0yle's avatar
      jc0yle
      Copper Contributor

      also maximize button is grayed out. 

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