Forum Discussion
SamLeb
Aug 24, 2021Copper Contributor
Quick Assist Window Sizing Issue - Windows 11
When using Quick Assist within our organisation, occasionally the window will appear like so. I usually just have to keep trying Quick Assist before it works correctly. On Windows 11 Pro 21H2 22...
DaleCamo
Oct 18, 2021Copper Contributor
Not a fix, but a way of identifying the issue prior, I've found that when launching Quick assist, if it opens with a Windows scroll bar on the right-hand side, when assisting another person, and you connect to their computer, it will not maximise.
Least being aware of this, will prevent from having to tell the person your attempting to assist that you'll have to end the session and go through the process again.
Also, I can confirm this is still happening on Version 22000.258
Hopefully Microsoft fixes this issue soon.