Forum Discussion
No sound, crackling audio on My PC
Hey — because both speakers and headphones are affected, I’d troubleshoot the audio stack before replacing hardware.
In Settings > System > Sound, confirm the correct output device, then open its properties and temporarily turn Audio enhancements and spatial sound off. Next uninstall the audio device in Device Manager, reboot, and install the PC or motherboard maker’s current audio and chipset drivers. Generic driver-updater tools often make this worse, so I’d avoid those.
Also test after disconnecting USB audio devices and docking stations. If the crackle happens under load, check for a BIOS update and temporarily disable Wi-Fi/Bluetooth to rule out driver latency. If sound fails even in the manufacturer’s preboot diagnostics, that points to hardware.
What PC model/audio device is shown in Device Manager, and did this begin after a particular update?