Forum Discussion
scottmacauley
Jul 27, 2023Copper Contributor
New Pc Windows 11
I'm having problems downloading or updating from microsoft store, reset it all etc , reset wifi all ok . Updated windows (eventually) still nothing. Trying to install xbox app
Reza_Ameri
Jul 27, 2023Silver Contributor
Would you mind elaborate your issue in details?
Are you seeing any error message or error code?
Are you facing this issue with all applications?
Are you seeing any error message or error code?
Are you facing this issue with all applications?
scottmacauley
Jul 27, 2023Copper Contributor
Reza_Ameri no error message at all , just keeps spinning and pending . Brand new pc out the box running windows 11 . Updated Windows and went install some apps and get updates but everything is pending and nothing is downloading or updating . I downloaded chrome and that went fine and installed but Microsoft store everything is pending
- AnonymousJul 27, 2023
scottmacauley Hi,
First, contact your computer manufacturer's technical support. download the latest drivers there, restart your PC, sign in with your Microsoft account in Edge and Microsoft Store.
- scottmacauleyJul 27, 2023Copper ContributorIf you go to Microsoft on edge it only allows download from the store app , everything is running fine with the pc , I'm questioning the compatibility of store app with windows 11 , thanks
- AnonymousJul 27, 2023
How long has it been since I first started this computer?
Probably the firewall is blocking the proper synchronization of the Microsoft Store, what our antivirus installed?
- Reza_AmeriJul 27, 2023Silver ContributorTry restart your PC and run Microsoft Store again and see if the problem persists?
Try disconnect from internet and wait for few minutes and try again.
Try performing Clean Boot and see if the problem persists?- scottmacauleyJul 27, 2023Copper ContributorI tried downloading before Windows update and was the same and then and pc has been restarted since then , still the same . Even went into apps settings and reset Microsoft store app , still the same . I'll do a clean boot tomorrow and see what happens
- Reza_AmeriJul 28, 2023Silver ContributorPlease test it and let us know about the result.