Forum Discussion
HenrySar
Jan 10, 2023Copper Contributor
My laptop keeps restarting itself and I've tried a lot of stuff already
I've tried everything I could find, but every time I turn on my laptop, it restarts. I have tried these things from the advanced options provided: ---- Restarting/Turning off and on regardless, it...
Mchael E
Jan 10, 2023Brass Contributor
Since the factory reset fails I would think it is a hard drive or some other hardware problem. Do you have access to another PC to make a Windows 11 install flash drive (or a full recovery disk from the manufacturer) and see if a full clean install with format and re-partition works. Maybe even try downgrading to 10 just to see if it installs. Good luck and please tell us how it goes.