Forum Discussion
Move to iOS app not working. What is the best alternative?
Resetting your iPhone to the "Hello" screen is a necessary first step, but it does not directly solve the cable connection issue in the Move to iOS not working with cable scenario. This action is part of the process to completely restart the setup on your iPhone so you can attempt the transfer again from a clean slate.
Once your iPhone displays the "Hello" screen, you can begin the setup process again. When you reach the "Transfer Your Apps & Data" screen, you have options.
- Tap "From Android": This is the correct option to start a new transfer using the Move to iOS app. It is designed to work wirelessly by creating a private Wi-Fi network between your Android device and your iPhone.
- Regarding the cable method: A direct cable connection between an Android device and an iPhone for this purpose is not a standard feature. While some modern Android phones and iPhones may support a wired connection for faster data transfer, the primary and most reliable method recommended by Apple is the wireless connection through the Move to iOS app. If your initial attempt to use a cable was unsuccessful, it is likely that the connection was not properly established or your devices do not support that specific transfer method.
To give yourself the best chance of success when move to iOS not working with cable, follow these guidelines:
- Keep both phones plugged in: Data transfer can take a long time and drains the battery. Keeping both devices connected to power prevents the transfer from failing midway.
- Leave the Move to iOS app open: On your Android device, the app must remain on the screen and active. Do not switch to other apps or take phone calls, as this will interrupt the transfer.
- Optimize your Android phone's settings: Turn on Airplane Mode on your Android, and then manually re-enable only Wi-Fi. This prevents incoming calls or text messages from disrupting the connection . Also, make sure to disable any Battery Saver or Low Power Mode on both devices, as these can limit performance and interrupt background processes.
Resetting your iPhone to the "Hello" screen is the first step to fixing a failed migration. From there, following the on-screen prompts to use the Move to iOS wirelessly is your best path forward.