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Porterwer's avatar
Porterwer
Iron Contributor
Mar 21, 2025

More MS misery

I have an acronis .tib backup from my wife's that contains important info that I cannot extract as Com Surrogate seems to have locked it so I cannot extract the info. How the h do I make it accessable by Acronis or whatever opens it to read it?

1 Reply

  • Nathanelp's avatar
    Nathanelp
    Iron Contributor

    Making sure you have Acronis True Image installed and fully updated. Issues with .tib files can sometimes be resolved simply by using the latest version of the software.