Forum Discussion
KW100 keyboard not discoverable on windows 11 pc
I'm trying to connect my keyboard to my pc via bluetooth but the keyboard doesn't show up in the available devices. the keyboard is turned on and in pairing mode, i tried turning off bluetooth and tu...
Hi Finneganfg,
A couple of things come to mind.
First, can you confirm the exact model of the keyboard? Some keyboards support both Bluetooth and a USB receiver, while others only work with the included receiver and won't appear in Windows Bluetooth discovery at all.
If it definitely supports Bluetooth, I'd check the following:
- Make sure the keyboard is still in pairing mode when Windows is searching for devices.
- Try removing any old or previously paired instances of the keyboard from Bluetooth settings.
- Check Device Manager for any Bluetooth adapter errors.
- Test whether the keyboard can be discovered by another device, such as a phone or tablet. If another device can't see it either, the issue may be with the keyboard rather than Windows.
Does the keyboard appear on other devices, or is it not discoverable anywhere?