Forum Discussion
cipgifts
Oct 16, 2025Copper Contributor
keyboard letters/shift not working for 1 user
After updated on 10/14/25 one user cannot sign in (because the pin and password use characters requiring the use of the shift key) Only numbers work - not working on her user account only - letter...
TomKimg
Nov 04, 2025Iron Contributor
This is a challenging issue, especially since the user cannot log in at all and the problem seems isolated to their user account. Based on what you've described.