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Intel UHD iGPU - BSOD - igdkmd64.sys
Yesterday I’ve experienced an issue with my laptop – 15IRX10 – Lenovo LOQ – intel 13650HX, 24 Gb ram and Nvidia 5070.
The issue is like this – my intel UHD integrated iGPU its experiencing BSOD before entering in windows screen - the screen is trying to acces the log on screen but cannot do it and in the end i get this error code - Fix VIDEO_TDR_FAILURE igdkmd64.sys). I’ve tried using DDU , do a clean install of drivers ( the latest one, but also some older ones ) but still the problem is there. Also after the drivers are installed in windows device manager is showing that the IGPU is working properly – so I can exclude the fact that is a hardware issue.I also booted up into SAFE Mode using the iGPU and everything is fine ( no issues)
When I deactivate the iGPU (running only the RTX 5070) everything is fine, laptop is booting up, going to windows normally without any issues.
I’m suspecting this issue is due to a windows update but i cannot realise which one is the faulty one.
Before yesterday when this issue happened everything was ok.
If someone has any solution, how can I use my iGPU please share it.
Thank you
1 Reply
- UshaojinIron Contributor
The VIDEO_TDR_FAILURE (igdkmd64.sys) error is frequently caused by recent Windows updates conflicting with Intel GPU drivers. The most common culprit is KB5041585 or similar recent cumulative updates.